on 2023 Jul 10 9:46 AM
Dear All,
I have a client that is having an issue with an approval Template that was setup for the range of NGN0.00-NGN200,000 and also the range of NGN0.00-NGN1,000,000 and when a PO for the range of NGN0.00-NGN200,000 was raised it will be going for approval for the range of NGN0.00-NGN200,000 and also the range of NGN0.00-NGN1,000,000.
How do i resolve this issue.
Hope to get your response.
Request clarification before answering.
Correct. The issue is in numbering range. The range is overlapping and so, the approval is triggering twice. Please correct the condition and create the templates accordingly as guided by Son Tran Van.
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Hi,
The issue comes from approval condition.
You and your client have to analyze the condition which must be unique per approval template.
For example:
0 - 200,000 >>> Approval template A
200,001 - 1,000,000 >>> Approval template B
or
0 - 200,000 and originator in group A >>> Approval template A
0 - 200,000 and originator in group B >>> Approval template B
Hope this helps,
Son Tran
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