Is It Standard Behavior for Zero-Quantity Lines to Appear After Batch Split in Outbound Delivery?

[JoseGuill]

Hi SAP Community,

We have encountered a situation in SAP S/4HANA Public Cloud (with EWM) where, after a batch split occurs in an outbound delivery, the original item line remains in the document but with a zero quantity. This happens when:

• The original item is batch-managed.

• The system performs automatic batch determination.

• Multiple batches are assigned to fulfill the total quantity, or a quantity reduction occurs in the delivery

Issue Observed:

• The system creates additional batch split lines (with quantities assigned to each batch).

• However, the original item line remains in the outbound delivery with quantity = 0.

• This zero-quantity line is then visible in both the delivery document and subsequent billing documents.

Why is this a problem?:

Our customers do not accept documents that show zero-quantity lines, and we cannot remove these lines from EDI delivery notes and billing documents sent to them. We use SAP's API for EDI communication and removal of lines is apparently not possible.

Example from the system:

 

 

Questions:

1. Is this an expected standard SAP behavior?

2. If so, what is the reason for keeping the zero-quantity line in the outbound delivery?

3. Is there any configuration or workaround to prevent this from happening?

We appreciate any insights from those who have experience with batch determination and batch splits in SAP EWM.

Thanks in advance!

[DominikTylczyn · Accepted solution]

Hello @JoseGuill 

Ad 1. Yes, it is.

Ad 2. That is how it is designed.

Ad 3. No, there is not.

Best regards

Dominik Tylczynski

[RaymondGiuseppi · Accepted solution]

@JoseGuill, check some SAP S/4HANA Cloud Public Edition KBA such as 3215733 - Batch Split in Billing Document - one material has quantity and the other same material qu...  or 3229596 - Delivery creation with 0 quantity 

[JoseGuill · Accepted solution]

Hi Dominik, thanks for the reply. I had to laugh at the rotundity of the answers 🙂 I understand that's the way it works and there is nothing to do about it. I'd be very grateful if you could point at some documentation or post that describes SAP's behaviour here. Thanks a lot

[JoseGuill · Accepted solution]

Thanks a lot raymond, the notes were very helpful