Invoice receipt quantity doesn't match Concur

[kezelda]

Hi all,

When looking at the purchase order history - document flow for some of our invoices it shows a quantity different to what was on the PO/Goods receipt

However, Concur shows that quantity 1 was entered:

What might have caused this discrepancy?

Thanks

[jagoda_drwiega]

Hello, 

How do you create this invoice? Because if you look at the flow the system takes under consideration that this 1PC was recevied. When you create invoice to PO, you have possibility to change the quantity received, so it might be partial invoice. But in your case, the system looks like it takes the quantites automatically, but the values are wrong.

You might have some problems with integration with Concur, because it looks like on an invoice net amount is equal to quantity. Please verify your integration settings. 

Reagrds, 

Jagoda