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Incorrect Display of License Type in Business User and User Subscription View

SAPSupport
Employee
Employee
0 Kudos
91

The License Type assigned to the user is displayed incorrectly in the Business User and the User Subscription view.

For example, a user with the "Self Service User" license type is shown as having the "Core/Advanced User" license type in the Business User view.


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Accepted Solutions (1)

Accepted Solutions (1)

SAPSupport
Employee
Employee
0 Kudos

The License type displayed in the Business User view is based on the workcenter assigned to the Business User. In contrast, the User Subscription view will only show the highest license type if the user has been assigned multiple license types.

You can also refer: https://community.sap.com/t5/enterprise-resource-planning-q-a/multiple-license-types-assigned-throug...

 

Answers (1)

Answers (1)

dieter_haensch2
Product and Topic Expert
Product and Topic Expert
0 Kudos

Dear all,

this can not be checked via a community post. Please open a case with the query and mention the component SRD-CC-CI-CCS.

The technical support needs to check this.