Include direct debit customers in dunning run

[edst_68]

Hello,

We would like to have the possibilty to include direct debit customers in the dunning run (transaction F150) when the direct debit has failed a few times.

In knowledge base article 1171550 - Dunning process and Direct Debit it says that there is an indicator to include direct debit: Resolution When you create the dunning run the Include Direct Debit Indicator has to be checked.

Link to article: https://apps.support.sap.com/sap/support/knowledge/public/en/1171550

I cannot find anything about this indicator, where should it appear?

How can I activate it? Is it customizing?

Many thanks.

[santojor]

Hi!

It is been a long time, but did you find it?

Thanks,

Jorge

[sanilbhandari]

The OSS note mentioned below is for ByDesign and not really for ERP or S/4HANA.

It is not expected that Direct Debit customers would be supported for Dunning. However, there is a workaround note, which might be useful.

https://launchpad.support.sap.com/#/notes/369620

Thanks & regards

Sanil Bhandari

[edst_68]

Thnx Sanil, we didnt have a solution so far.

I will try this.

[santojor]

Thanks a lot! I am usually not checking the product in the OSS, there is more than ECC and S4. Thanks for the hint.

[guido_s]

Hi, meanwhile there's this note https://me.sap.com/notes/3182278 for S/4HANA available. The solution with BTE process 00001060 is the same as in the older note.