In MIRO, how can I add the Returns Handling Fee for a Credit Memo?

[Rayno]

We have a scenario where the Supplier has indicated a Returns Handling Fee on the Credit Memo for items that were returned. This causes the problem that the Credit Memo is not for the full amount for the items returned.

How can I capture that Returns Handling Fee on the Credit Memo to allow it to be posted as the system does not want to post the Credit Memo if it is not for the full amount of $ 15,112.10?

Eg. SCreenshot of the Credit Memo from Supplier

[Vijay_SAP · Accepted solution]

Hi @Rayno 
while doing credit memo, we may enter the handling charges in the 'Unplanned delivery costs' which is available in Header Data > Details Tab.
Please verify and let us know your update.

[Rayno · Accepted solution]

Hi Vijay, thanks for this, it worked perfectly.