In creating a new BP, the external customer number is required though it is already entered

[kazushioishi]

Dear experts,

I am trying to create a new customer data.

In tr-cd: BP, the error message "Enter the external customer number" pops up and it is impossible to create a new customer data, though I have already input it in the "Business Partner" box.

I would really appreciate it if you taught me how to fix this error.

Procedure:

Go to Tr-cd: BP

→Choosing Grouping, inputting Business Partner, Title (Company), Name, Postal Code, City, Country (JP), Language (Japanese)

→Choosing BP role (FI Customer(New))

→The following message is displayed (bp2.jpg):

Do you want to create business partner 20000006
in BP role 'FI Customer' or do you want to save
it first in BP role 'Business Partner (Gen.)'
and then change it?

Data already entered is not saved during
creation

→Choose Save

→Try to save again (ctrl + S or clicking the save button) to attach the role FI Customer (New)

→The error message "Enter the external customer number is displayed (bp1.jpg)

[0012anirban]

Hi Oishi San,

In S4 HANA we follow the concept of CVI where customer is created once BP is created.

BP grouping will be defined in spro path Cross application components->SAP business partner ->Business partner -> Basic settings-> Number Range and Grouping -> Define grouping and Assign number ranges.

Here you define the BP account group which might have internal/external number range.

In path Cross application components->SAP business partner ->Master data synchronization-.> Customer vendor integration-> BP settings ->Settings for customer integration ->Select BP role category from BP to customer. You can configure the BP roles which will be added when customer is created like FLCU00 and FLCU01 etc.

Cross application components->SAP business partner ->Master data synchronization-.> Customer vendor integration-> BP settings ->Settings for customer integration ->Assign keys->Define number assignment from direction of BP to Customer.

In this you can define BP grouping and Customer account group should have same number or different.

For you issue you can have a look at note 2462839 and let me know if it helps.

Regards

Anirban