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HR Renewal MSS My Team - Employee card blank

Former Member
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Hello Experts,

We see a blank Employee card on the MSS landing page and also on the My Team detail view. Please check the attached screenshots. Even if the manager has SAP_ALL its the same issue.

Could you please help me fix this issue.

Thanks much!

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Thanks much Siddharth and Jwala! The issue is fixed now, we raised OSS and SAP suggested below solution.

Please go to transaction SPRO (IMG) : Personnel Management -> Manager

Self-Service (SAP UI5) -> Object and Data Provider -> Data Provider ->

Define Column Groups -> Create or Change Assignment of Column to

Column Group:

Add the following entries:

Column Group:                                            Column Name:

MSS_ORG_UI5                                          MSS_ENAM_UI5

MSS_ORG_UI5                                          MSS_EPOS_UI5

MSS_ORG_UI5                                          MSS_PHOTO

After implementing the above config the employee details were displayed but the employee image was not getting displayed. After analysis we realised CP relationship was missing for the PERNRs, we ran report RPU46CX_CENTRAL_PERSON_ONLINE to create missing CP relationships.

Answers (1)

Answers (1)

siddharthrajora
Product and Topic Expert
Product and Topic Expert
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Can you check this in chrome browser also? are you using IE? http://scn.sap.com/thread/3161696 run this report RPTMC_INDEX_EE_PIC_URL_TO_INDX

Former Member
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Hi Siddharth,

We are using chrome and even after executing report RPTMC_INDEX_EE_PIC_URL_TO_INDX we have same issue.

Thanks much!

Former Member
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If you use the report RPTMC_INDEX_EE_PIC_URL_TO_INDX as a job to update the URLs in the buffer, you must update the index of the table T77TMCPIC_URLS after you execute the report for the first time; this enables optimized data access. You can use the Database Utility tool to do this (call transaction SE11 and choose "Utilities -> Database Utility"). Choose 'Activate and adjust database' with the 'Save data' option. --------------do all the activities in that note mentioned


or else run that application from se80 and chk once .....

Former Member
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Hi Siddharth and Jwala,

Thanks for your input! After executing the report RPTMC_INDEX_EE_PIC_URL_TO_INDX we found URL getting generated against each employee in table T77TMCPIC_URLS. If we try to access this URL in the browser directly it works(please see the image attached). But the original issue is still open the manager still does not see anything on My Team and also in the expanded version of My Team.

Do we need to check any workforce viewer settings.

Former Member
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make manager as cheif in OM and reporting structure also shud be there for him in OM

Former Member
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The MSS user is assigned to the manager who is chief and also he has a reporting structure. He is also able to see his team in My Team but the information related to the employee is not displayed it just shows blank cards. Please see the attachment in my original message.

siddharthrajora
Product and Topic Expert
0 Kudos

Implement the note 2097447