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how we can write complaint to SAP about our SAP partner and novation process?

abdul_wahab4647
Explorer
0 Kudos
139

I want to know the process to write complain about our SAP partner and also it would be great if you guys update me about the novation process.

Regards,

Accepted Solutions (0)

Answers (2)

Answers (2)

Maya_Shiff
Product and Topic Expert
Product and Topic Expert
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Dear @abdul_wahab4647 , 

I hope the described issue is solved by now.

If not, please send me a direct message and I’ll get back to you regarding possible next steps.

Regards,

Maya

abdul_wahab4647
Explorer
0 Kudos
I sent you a message.
williamwachholz
Explorer
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Hello,

I guess you need to escalate and try to contact who is above. For exemplo, if they are a VAR you gonna need to reach the MASTER VAR that stands above them.

Best regards

abdul_wahab4647
Explorer
0 Kudos
I tried the only response i get from partner is