How we can top up gift cards in Sap Customer Checkout

[Tharindu]

Dear Experts,

Hope you guys are doing well ....!

Here is an small flavor to ask could any one let us know what are the steps we should take to top up gift cards in sap customer checkout when top up enabled . 

Your prompt response will be really appreciated .

Thanks in advance .

Best Regards,

Tharindu.

[bikash_bansal · Accepted solution]

Hallo Tharindu 

You need to scan the gift card ID again. The system recognizes that this is a Gift Card of type "Top-up" and show you the option to top-up or redeem. Hope it helps.

If your question in answered correctly, kindly select the answer as "Right Answer". This helps others to follow and easily locate answers.

Best Regards,
Bikash Bansal
Product Owner, SAP Customer Checkout

[Tharindu · Accepted solution]

Thanks Bikash for the support this sorted our requirement .

[Fedias]

Hi.

Just sell it again with the same voucher number.

[Tharindu]

Hi Fedias Thanks for the response in our query . But sad to say that this way did not met our expected result . But anyway appreciate the support .