How to Transact Customer Invoice Debit Memo in SAP ByDesign

[former_member631554]

Hi Everyone,

We have a scenario wherein we are adjusting customer invoices for price adjustment, which is not tagged to a particular material. We would like to transact it through debit memo, however, I have not found any reference material. Is there a set-up that needs to be done?

Please note that we are using SAP Business ByDesign.

Thank you.

Regards,

Mara Horlador

[former_member706331]

Hi Mara

Kindly check this KBA https://apps.support.sap.com/sap/support/knowledge//en/0002958666

[former_member651117]

Hi mara.h,

we do have an option to create an Invoice with both Invoice item and credit memo item

you can check if you have the option in adaptation mode

if it not available in adaption mode, you always scope this function

Let me know if it works for you.

Regards,
Dheeraj Mohan

[Anantpatel]

Hi mara.h,

No, not via Credit Memo. We have two ways to add an amount to the original Invoice.

1. You can create a Manual Customer Invoice.

• Go to Customer Invoicing WoC --> select New Manual Invoice.

• Enter Price, Quantity, G/L Account under Revenue Assignment --> Release.

.

2. You can create Customer Charge/Credit.

• Go to Receivables WoC --> select Customer Accounts

• Find & select Customer Account --> click View
• Click on New Charge/Credit button

• Enter necessary details --> Post

• Once you Post the Charge, you can see it in the Open Items as shown below:

.

Let me know if it works and mark the question as answered if your requirement is met or comment back for any further queries.

.

Thanks & Regards,

Anant Patel,

SME, SAP ByDesign

anant3113@gmail.com

+91-9716100326

[Anantpatel]

Hi mara.h,

As I can understand from your requirement, you want to create a Credit Memo against an Invoice and don't want to tag a material that Invoiced.

But in System, you can create a Credit Memo against an Invoice but only against the Material that you Invoiced as shown below:

You can Remove the Material but there is no option to add new Line Item.

.

So as a Solution, you can Create a Manual Credit Memo. In Manual Credit Memo, you don't need to select Material.

• Go to Customer Invoicing WoC --> select New Credit Memo.

• Add Row --> enter Details --> assign G/L Account under Revenue Assignment subtab --> Release.

.

Let me know if it works and mark the question as answered if your requirement is met or comment back for any further queries.

.

Thanks & Regards,

Anant Patel,

SME, SAP ByDesign

[former_member631554]

Hi Anant,

Is there a way to change the sign on the credit memo made? We wanted to add an amount on the original invoice amount. In effect, entry should be Dr Accounts Receivable Cr Sales/Other Income.