cancel
Showing results for 
Search instead for 
Did you mean: 

How to Track Approval Details of Maintenance Requests

kaya-ya
Explorer
0 Kudos
204

Dear Experts,

Based on business roles & business catalog, we can determine which users have the authority to approve or reject maintenance requests.

However, when using the "Screen Maintenance Requests" app, it seems that we can only approve or reject requests, but there is no visible approval history or details (e.g., which users have approved the requests).

Is there any way to check this information? Thanks in advance!

View Entire Topic
vijayalaxmimelavanki
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello,

For approval details you may check individual notification change documents.

BR,

Vijayalaxmi Melavanki

kaya-ya
Explorer
0 Kudos

Hi,

So basically, I can only check the requests that have been approved, right?
For the rejected requests, there's no way to see who rejected them.

Thank you. 

vijayalaxmimelavanki
Product and Topic Expert
Product and Topic Expert
0 Kudos
Hello, the rejected notifications will also have the history along with who made the status changes. Let me know if you have any issues otherwise. Thanks.
kaya-ya
Explorer
0 Kudos
Hello, Could you tell me which app it is or where can I find it? Thank you!!