How to skip the workflow step when recipients(Agents) are not determined

[SAPSupport]

 In case Agents  are not determined then system would  throw error for that workflow step. So you want to know how to make the system skip that step and go ahead further.

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[SAPSupport · Accepted solution]

 In the Workflow step properties- Choose 'Yes' for 'Is Optional Step '

Workflow Step Configuration | SAP Help Portal

"In the section Is Optional Step, you can mark a workflow step as optional. The dropdown offers below options:

No - The workflow step will not be an optional step and cannot be skipped.

Yes - If a workflow step is marked as optional and an approver cannot be determined for the step, then the step gets skipped and the workflow automatically moves to the next step, if any.

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