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How to set up settings of the workflow for General Journal Entries verification

takahiroyamauchi
Explorer
0 Kudos
440

Hi experts,

My customer tried to submit General Journal Entries in "Verify General Journal Entries app"
but error message was displayed and my customer can't submit it.

I set up settings of "Manage Teams and Responsibilities app" and

"Manage Workflow General Journal Entries verification app"

to refer test script of scope item 'J58',
and there seem no problem with it.

So I don't know cause of the error.

Wolud you tell me its settings?

Error Message

The setting of "Manage Workflow General Journal Entries vertification app"

The setting of "Manage Teams and Responsibilities app"

Thank you,

Best regards,

Takahiro Yamauchi

Accepted Solutions (1)

Accepted Solutions (1)

David_Byrne
Product and Topic Expert
Product and Topic Expert
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Hi Takahiro

it is hard to tell from the above what this issue is. Have you need to check the following apps

- Manage Workflow for General Journal Verification

- is the workflow active?

- Is the defined order correct?

David

takahiroyamauchi
Explorer
0 Kudos

Hi David,

Sorry.

I added my question screenshots of settings earlier.

I would be grateful if you would check it.

Thank you,

Best regards,

Takahiro Yamauchi

David_Byrne
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Takahiro

Thanks this helps

I would recommend you make the following changes and retest

-change the verify step to role and choose a functions (there are 3 standard 1)

You will need to copy your workflow as you change once activated

- update the approvers in the teams app with the function you have assigned in the verify app

This should solve your issue I think

David

Answers (0)