on 2020 Apr 30 6:05 AM
Hi experts,
My customer tried to submit General Journal Entries in "Verify General Journal Entries app"
but error message was displayed and my customer can't submit it.
I set up settings of "Manage Teams and Responsibilities app" and
"Manage Workflow General Journal Entries verification app"
to refer test script of scope item 'J58',
and there seem no problem with it.
So I don't know cause of the error.
Wolud you tell me its settings?
Error Message
The setting of "Manage Workflow General Journal Entries vertification app"
The setting of "Manage Teams and Responsibilities app"
Thank you,
Best regards,
Takahiro Yamauchi
Request clarification before answering.
Hi Takahiro
it is hard to tell from the above what this issue is. Have you need to check the following apps
- Manage Workflow for General Journal Verification
- is the workflow active?
- Is the defined order correct?
David
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Hi Takahiro
Thanks this helps
I would recommend you make the following changes and retest
-change the verify step to role and choose a functions (there are 3 standard 1)
You will need to copy your workflow as you change once activated
- update the approvers in the teams app with the function you have assigned in the verify app
This should solve your issue I think
David
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