cancel
Showing results for 
Search instead for 
Did you mean: 

How to reset the password of a Technical User?

SAPSupport
Employee
Employee
0 Kudos
727

 

Good afternoon,

I need to reset the password for technical user XXXXX but I can't seem to find where to do so.
Could you please help me out?

Best,
PERSON_NAME


------------------------------------------------------------------------------------------------------------------------------------------------
Learn more about the SAP Support user and program here.

Accepted Solutions (1)

Accepted Solutions (1)

SAPSupport
Employee
Employee

Dear Customer,

Thank you for getting in touch. To reset the password of a Technical User please follow the steps below:

  1. Go to the Communication Arrangement view.
    • In Business ByDesign: Application and User Management > Communication Arrangements.
    • In Cloud for Customer: Administrator > General Settings, under the Integration section.
  2. Find the relevant communication arrangement for this scenario.
  3. Click the Edit button.
  4. Navigate to the Technical Data tab.
  5. Click the Edit Credentials button.

Here you will be able to enter a new password. This information is also included in Point 10 of the KBA below:

https://launchpad.support.sap.com/#/notes/2608632

Kind Regards,

Ronan 

SAP Support

RUPAN_DUTTA
Discoverer
0 Kudos

Hi Ronan,

In case the Technical User is used to authenticate between SAP Commerce and SAP CPI, this updated password needs to be adapted in CPI as well, right? If yes, any idea on how to do so in CPI?

Additionally, is it possible to share some URLs or screenshots on how IAM looks like? 

Thanks,
Rupan

Answers (0)