how to enable Auto release via 'MMPUR_WORKFLOW_AGENTS_V2'

[Expert]

Hi,  We have a requirement to pull agents by calling an external application in the BADI 'MMPUR_WORKFLOW_AGENTS_V2'.  As per process, we can get 1-3 levels from external system (depending on how many levels does a PO would need). So, we configured 3 levels in step sequence in the 'Manage workflows app for purchase orders' and set recipients as 'Agent determination by BADI'  Now, in case my PO requires only 1 level of approval. During the 2nd badi call(as we configured 3 levels in steps sequence), BADI returns no agent and work item goes into error saying 'No agent found' . But here we want the work item to be auto completed.  So, we are looking for a way to set the task to 'complete or auto released' from the BADI or any other means when no agent is determined for particular level.  Any hints or ideas to handle this case would be appreciated.  Thanks..

[former_member135356]

Hello,

have you solved this issue? We are currently also struggeling as we need to have an automatic release within the BADI in certain cases.

Any input is highly appreciated.

[Prasobh · Accepted solution]

Hello Team,

When we implement the BADI 'MMPUR_WORKFLOW_AGENTS_V2' that means there should be an agent to process the workitems. Built in exception ('No agent found') will raise when there are no agents. You could try making this step as optional and add one more step with "automatic release". So that workflow never go in error status rather if there are no agents it can go to next step and complete it.

Thanks

Prasobh

[lokesh2 · Accepted solution]

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[soerjopambudi · Accepted solution]

i've try to used MMPUR_WORKFLOW_AGENTS_V2 for Service Entry Sheets. Already put the filter correctly but somehow it doesn't work. i put external breakpoint with SAP_WRFT but nothing happen