How to create a Ship-to customer in S/4HANA Cloud ?

[Stephen_Ward]

Hello SAP S/4HANA Cloud Community,

I have been asked a couple of times about how to create a Ship-to customer in S/4HANA Cloud and so I thought it would be beneficial to share the steps here on the SAP S/4HANA Cloud Community to build a repository of information to help out future customers find answers to their "How-To?" questions here on our community without having to create an incident. The KBA is below.

I wrote a KBA on this topic as well but here are to steps for our community.

Option 1: Create a BP Grouping which will create a Customer with the Ship-To Account Group SHPT

1. Create a BP Grouping which will create a Customer with the Ship-To Account Group SHPT. (See KBA 2805232 - How to define which Customer or Supplier Account Group(s) can be created for a BP Grouping...).
2. Open the Maintain Business Partner App)
3. Select the Customer role FLUC00 Customer or FLUC01 Customer Fin Accounting (Not CRM002 Ship-to Party)
4. The Customer Master Record will now be created with the Ship-To Account Group SHPT

Option 2: If a Customer has already been created in the CUST account group it is possible to change the Account Group to SHPT, the BP Grouping customising allows for the change.

1. Open the Maintain Business Partner App
2. Choose an existing or create a new BP
3. Assign or choose the Customer role FLUC00 Customer or FLUC01 Customer Fin Accounting (Not CRM002 Ship-to Party)
4. Open the Customer: General Data tab (Do not have it in edit mode)
5. Press the "Maintain Acc Grp" button which is beside the Account Group Field
6. This will redirect to the Account Group Change Functionality
7. Change the Account Group from CUST (Customers) to SHPT (Customer: Ship to Party (only)) and press save. 

Kind Regards,
Stephen Ward
SAP Product Support 

[Chempian1]

Hi Stephen,

I would like to how to add additional business Roles to existing Customer and Supplier Master Data?

Thanks in advance.

Chempian Pontie

[Stephen_Ward · Accepted solution]

See KBA 2757271 - How to create a Ship-to customer in S/4HANA Cloud: https://launchpad.support.sap.com/#/notes/2757271

[Bernard_Sohier]

Thank you helped me a lot.

Would add that after you created the ship to , you need to add in the distribution channel tab a partner function SH for the customer you want an extra ship to for . Also had to add some customizing for the SHPT accounting group (not standard configured)

[former_member132363]

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[former_member132363]

Check out our community for SAP S/4HANA Cloud.

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I hope this answered your question! If it did, please mark it as the 'Best Answer' so I can continue learning and answering questions in the community.

[Bernard_Sohier]

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