4 weeks ago
Hi I have customer scenario,
Presently no ERP with customer so they build their own software and using it
Scenario: Customer receive material with reference to sales order and service in their own service center and deliver back to customer and raise invoice
How do we can do the receive material with ref to sales order in sap public cloud? We have tried Post Good Receipt with order reference(This process required us to choose the supplier mandatorily) but we want to link either customer (or) sales order, Is there any specific movement we can use to achieve this scenario except 501?
Regards
Janarthanan
I think your process closely related to Service Management processes where
1. Service Notification -->Sales Order --> Work Order (In-house Repairt)--Return to Customer --
please check below process
https://www.sap.com/assetdetail/2021/10/72c1f57a-007e-0010-bca6-c68f7e60039b.html
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Have a separate document type for legacy returns from where you create a return order directly without referencing any document. For inventory returns, you can explore movement types like 651, 653 or 655 which are used for sales returns.
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