How come a rejected item has subsequent documents created?

[ali-sd]

Hello Experts,
How come a rejected item has subsequent documents created in SAP S4 system? This is really surprising to me!
And why reason for rejection is not captured anywhere in the system?
Below is the same scenario (activities in chronological order), followed by questions.
This is 3rd Party scenario.

Questions:
1. Why no reason for rejection captured in the system (from VA02 -> SO -> Menu -> Environment -> Changes)?
And also reason for rejection is not captured in CDHDR/CDPOS)

2. Why did the system allow to delete item 10 when there was already PO open for it?
3. Even after deleting item 10, why subsequent documents had been created in SAP?
4. Reason for rejection is reversible, then why I am unable to remove the rejections for both? Especially why I cant remove rejection for item 20 whose PO is not yet created? Business wants the invoice to be created for the both the sales order items. Please advise.

Regards,
MMAK

[VeselinaPeykova]

I don't think that the processing of third-party or individual PO items has changed significantly in S/4HANA, from what I know, the consulting notes created 20 years ago, are still valid.

1. What you show in the screenshot is just a part of the change log, not the complete log. Probably you are not using the most convenient representation of change log. Try this setting:

If you use the representation which I suggested, the rejection reason changes can be seen in section Items.

If there is no change log for setting the rejection reason and for the status change of the corresponding item, then it might be that the order was changed via a custom program or a tool which does not save change documents (it is not a good practice in productive systems, but it still happens). I think that this is very unlikely, judging from the list of changes in the log.

2. From the list of changes in the screenshot only the schedule line is deleted (as a result of setting a rejection reason). I see no evidence here of deleting the item itself, even the CDPOS entry is just for VBEP deletion.

3. Are you sure that this is third-party process and not individual purchase order processing? I ask, because you have GR in the first screenshot, which is normally used in individual PO processing, not in TPOP. And the other reason for asking is because the behavior when you reject items differs in some important aspects.

Also, please check again the dates in the Excel summary, it does not seem logical.

If this is a third party process, it is uncommon to release a MIRO invoice from 20.02.2020 to accounting on 09.03.2020 and on 11.03.2020 to post goods receipt.

It is also interesting what was done by the RFC users and by the Firefighter (it is really hard for me to interpret the information from the change log with such layout, sorry).

I recommend that you read a few notes about third party and individual PO items, they will help you understand the process and its limitations better. Start by reading 549972 - FAQ: Rejecting third-party items or individual PO items, 356895 - Rejection of third-party items and individual PO items and the linked notes.

4. I am unable to understand the problem that you describe, it seems that you encounter some error, which you did not share. Did you troubleshoot the error by placing a break-point at statement or message, or by trying where-used list for the error, or by searching for SAP notes by using it as criterion, or by asking a developer to help you? If not - kindly do so.

Edit: Encountering an error when you remove the rejection reason sounds a lot like the case described in 549972, question 5 for individual PO processing, this is another reason to double-check what is the actual process that you use.

[ali-sd]

Hi Veselina,

I really appreciate your comments.

Please find the existing 3rd party process at the client
1. Sales order (with PR)
2. PO (wrt PO)
3. Invoice Receipt
4. GRN (movement type 101)
5. Tax Invoice to customer

Please find the change log advised

Luckily I could have the user to replicate the issue in the production system. Let us reject item 10 in a new sales order.
But before this, let us see the subsequent documents for it.

This is the item level document flow, which indicates that PO exist for item 10.

This indicates that item 10 has Invoice Receipt created.

Now lets get into the sales order to reject the item (followed steps are in order)

Now the pop-up appeared, reason has been selected, clicked continue

Now we got this information pop-up


Now comes the warning message


Now we can see an error log (at the bottom left corner of the screen)

When we clicked log, we got this message


And we finally saved the sales order successfully!!!

I am really surprised how come the system allowed to reject the line item although it has the subsequent documents existing?
Is it a standard bug? Please advise.

Regards,

MMAK