on 2023 Jul 31 2:49 AM
Dear Everyone,
I would like to ask for your advice because I am not sure it is possible to do or not.
This is for SAP public cloud 2302 in service process.
We have specific requirement for service process for service part (stock material). We would like to do config to generate PR after releasing service order. Then this PR will be converted to STO and MIGO to move to specific storage location.
The questions are below.
1. I could see that currently PR can be automatically generated for external service item and non-stock material. Can we config to generate PR for service part (stock material)?
2. If yes, can we create PR for type stock transfer (which will be converted to STO later).
3. At step of service confirmation, can we config to GI service part from specific storage location?
I found link below that mentions that PR can be automatically created for external service and non-stock material but it doesn't mention about stock material.
Hi pete.lantharntong,
1. I could see that currently PR can be automatically generated for external service item and non-stock material. Can we config to generate PR for service part (stock material)?
-> As Krishnan has mentioned, a PR cannot be automatically generated for a stock managed service part. From a process point of view, the assumption for stock managed parts is that the parts are already available in stock. Therefore, purchase orders/production orders are created independent of the service orders in order to ensure that the fulfillment of the parts in a service order.
2. If yes, can we create PR for type stock transfer (which will be converted to STO later).
-> For stock transport orders, the process directly starts with the creation of a purchase order (type UB). However, as mentioned in the previous point, such orders will be created independently from a service order, and cannot be triggered automatically upon the release of a service order containing stock managed materials.
3. At step of service confirmation, can we config to GI service part from specific storage location?
-> Yes, this can be done. As a general rule, the GI is posted from the Storage Location that is assigned to the Executing Service Technician that is entered in the Service Confirmation. This can be configured in Customizing (SSCUI 102883 "Assign Plant and Storage Location to Service Employee and Country/Region")
Hope this helps!
Best regards
Varun
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Dear Krishnan & Varun,
Thank you very much for your clarification.
This is very helpful information since there are not many information about Service process in SAP Publc Cloud that I can search from internet yet.
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Hi pete.lantharntong -
Our Current process doesnt provide for a PR generation for a Stock Part Item. As of now, we can only generate PR for a External Procurement or a Procured Spare Part in our Solution.
Regards,
Krishnan
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