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File is not available Message No. FES000

hilton_young
Newcomer
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335

I have replaced a computer with a new Windows 11 system.  I installed SAP GUI 7.70 and everything is working except one favorite, which is named ZFPCJ - NNWW Custom Cash Desk 

A second system replaced at the same time works fine, but this one none of the users can access this favorite to work. I haven't been able to find anything in any logs or trace files that show what or where the file it is looking for is.  I can verify there is no firewall issue as if I change the host's IP address it fully loses the ability to log into SAP GUI until I change it back to the IP allowed through the firewall.  

If I create a shortcut to that favorite on the desktop it ends up containing this text.

[System]
Name=PU1
Client=100
[User]
Name=TMCEACHERN
Language=E
[Function]
Command=ZFPCJ
Title=NNWW Custom Cash Desk
Type=Transaction

 

Will try to attach as much info as I can find.  Any help would be appreciated.  I had inititially installed SAP GUI 7.40, removed and installed it again.  I then removed it again and installed 7.70 and when I go into options and check the system it reports the install is good.

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