on 2015 Oct 12 6:39 AM - last edited on 2024 Feb 04 1:49 AM by postmig_api_4
Dear Experts,
Our client is experiencing an issue in their SAP Financial System. Below are the details of the issue:
Message No. RW022
Diagnosis:
The balance in transaction currency must be zero for each logical transaction when transferring to
the FI/CO interface. A balance of " 500.00-" "USD" was determined for the logical transaction "".
System Response:
The FI/CO interface does not process any transactions which have a balance in transaction currency other than zero.
Procedure:
This is a system error of the calling application.
This happens when the customer sends a trip request/expense report using the cash advance feature. No posting errors are encountered in SAP CfTE side.
Anyone knows why they are encountering this?
Your help would be highly appreciated.
Thanks,
Angelo
Request clarification before answering.
Hello All,
The issue is resolved by applying OSS Note 223364.
Thanks & Regards,
Manasa
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Dear Angelo,
This error message occurs when debit and credit amounts are not equal and could you attach some screenshots of the error at ERP end??
Do let us know if you are entering the cash advance in currency other than company currency.
This is because the error message also occurs when exchange rate conversion or configuration is not maintained.
Kindly attach the screenshot of trip request containning cash advances at CFTE end so that we could check the issue in detail.
Thanks & Regards,
Manasa Anantapur
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Dear Manasa,
I have attached the screenshots - error message from their ERP as well as screenshots of the posting details of the expense report. Again, no errors were found in the posting - debit and credit amounts are equal.
As for the currency used, the client used only the home currency (USD). Also attached is the details of the expense report (ER 2024.PNG)
Thanks for your time in looking into this,
Angelo
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