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Export Dunning letter to PDF

Former Member
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274

Hi,

When running the Dunning, on the Recommendation Report screens/step, why can we not export a customer letter to PDF? Instead it goes to the PLD screen format.

Seems to me I used to be able to do this... currently on SBO2007A SP01 PL07.

Thank you,

Heather

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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hi Heather

i would like to confirm first whether the pdf option is open or not i mean please check the authorization rights in authorization windows in the search box write pdf and give full authorization to pdf and then please check

Regards,

Manish

Edited by: manish.malik on Jul 22, 2010 10:00 AM

Former Member
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Hi Manish,

My user ID is a superuser so it's not an authorization issue; the PDF option works everywhere else except with Dunning. Yes, the PDF icon is available.

Should the PDF export work for previewing Dunning letters?

Thank you,

Heather

Edited by: Heather Wilkinson on Jul 22, 2010 3:16 PM