ESS Portal Issue

[Former Member]

ESS Gurus,

We have a typical ESS issue at one of our cliens in the live system:

The landscape details are as mentioned below:

SAP ECC 6.0 with EHP4

SAP Enterprise Portal 7.0 with JEE:-SP15 & JEECOR:- SP13

We recently upgraded the SAP ECC 6.0 with EHP4 and we have not upgraded the Portal.

Post the upgrade to backend ECC system with EHP4, in the ESS Portal 7.0 we are facing a typical issue while accessing "Personnel Details" as mentioned below:

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"Critical Error"

A critical error has occured. Processing the service has to be terminated. Unsaved data has been lost. Please contact your system administrator.

com.sap.tc.webdynpro.modelimpl.dynamicrfc.WDDynamicRFCExecuteException

at com.sap.tc.webdynpro.modelimpl.dynamicrfc.DynamicRFCModelClassExecutable.execute(DynamicRFCModelClassExecutable.java:107)

at com.sap.xss.per.fc.persinfo.FcPersInfo.initPernr(FcPersInfo.java:376)

at com.sap.xss.per.fc.persinfo.wdp.InternalFcPersInfo.initPernr(InternalFcPersInfo.java:762)

at com.sap.xss.per.fc.persinfo.FcPersInfoInterface.initPernr(FcPersInfoInterface.java:166)

at com.sap.xss.per.fc.persinfo.wdp.InternalFcPersInfoInterface.initPernr(InternalFcPersInfoInterface.java:267)

at com.sap.xss.per.fc.persinfo.wdp.InternalFcPersInfoInterface$External.initPernr(InternalFcPersInfoInterface.java:427)

at com.sap.xss.hr.per.in.personal.overview.VcPerPersonalINOverview.onInit(VcPerPersonalINOverview.java:295)

at com.sap.xss.hr.per.in.personal.overview.wdp.InternalVcPerPersonalINOverview.onInit(InternalVcPerPersonalINOverview.java:290)

at com.sap.xss.hr.per.in.personal.overview.VcPerPersonalINOverviewInterface.onInit(VcPerPersonalINOverviewInterface.java:163)

at com.sap.xss.hr.per.in.personal.overview.wdp.InternalVcPerPersonalINOverviewInterface.onInit(InternalVcPerPersonalINOverviewInterface.java:144)

at com.sap.xss.hr.per.in.personal.overview.wdp.InternalVcPerPersonalINOverviewInterface$External.onInit(InternalVcPerPersonalINOverviewInterface.java:220)

at com.sap.pcuigp.xssfpm.wd.FPMComponent.doProcessEvent(FPMComponent.java:564)

at com.sap.pcuigp.xssfpm.wd.FPMComponent.doEventLoop(FPMComponent.java:438)

at com.sap.pcuigp.xssfpm.wd.FPMComponent.wdDoInit(FPMComponent.java:196)

at com.sap.pcuigp.xssfpm.wd.wdp.InternalFPMComponent.wdDoInit(InternalFPMComponent.java:110)

at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:108)

at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:215)

at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)

at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.init(ClientComponent.java:430)

at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.init(ClientApplication.java:362)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.initApplication(ApplicationSession.java:748)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:283)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingPortal(ClientSession.java:733)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:668)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)

at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)

at com.sap.tc.webdynpro.clientserver.session.core.ApplicationHandle.doProcessing(ApplicationHandle.java:73)

at com.sap.tc.webdynpro.portal.pb.impl.AbstractApplicationProxy.sendDataAndProcessActionInternal(AbstractApplicationProxy.java:860)

at com.sap.tc.webdynpro.portal.pb.impl.AbstractApplicationProxy.create(AbstractApplicationProxy.java:220)

at com.sap.portal.pb.PageBuilder.updateApplications(PageBuilder.java:1246)

at com.sap.portal.pb.PageBuilder.createPage(PageBuilder.java:354)

at com.sap.portal.pb.PageBuilder.init(PageBuilder.java:547)

at com.sap.portal.pb.PageBuilder.wdDoRefresh(PageBuilder.java:591)

at com.sap.portal.pb.PageBuilder$1.doPhase(PageBuilder.java:822)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processPhaseListener(WindowPhaseModel.java:755)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doPortalDispatch(WindowPhaseModel.java:717)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:136)

at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)

at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:313)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:684)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)

at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:53)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

Caused by: com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: com.sap.xss.per.model.mac.Hrxss_Data_Sharing_Info

Found in negative cache

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Loader Info -

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ClassLoader name: [sap.com/ess~per]

Parent loader name: [Frame ClassLoader]

References:

common:service:http;service:servlet_jsp

service:ejb

common:service:iiop;service:naming;service:p4;service:ts

service:jmsconnector

library:jsse

library:servlet

common:library:IAIKSecurity;library:activation;library:mail;library:tc_secssl

library:ejb20

library:j2eeca

library:jms

library:opensql

common:library:com.sap.security.api.sda;library:com.sap.security.core.sda;library:security.class;library:webservices_lib;service:adminadapter;service:basicadmin;service:com.sap.security.core.ume.service;service:configuration;service:connector;service:dbpool;service:deploy;service:jmx;service:jmx_notification;service:keystore;service:security;service:userstore

interface:resourcecontext_api

interface:webservices

interface:cross

interface:ejbserialization

sap.com/pcui_gp~xssutils

sap.com/tc_wddispwda

sap.com/pcui_gp~xssfpm

sap.com/tc_wdcorecomp

service:webdynpro

service:sld

library:tc_ddicddicservices

library:com.sap.aii.proxy.framework

library:tc_graphicsigs

library:com.sap.mw.jco

library:com.sap.lcr.api.cimclient

library:sapxmltoolkit

library:com.sap.aii.util.rb

library:com.sap.util.monitor.jarm

library:tc_ddicddicruntime

library:com.sap.aii.util.xml

library:com.sap.aii.util.misc

library:tc~cmi

Resources:

/usr/sap/SGP/JC12/j2ee/cluster/server0/apps/sap.com/ess_{per/webdynpro/public/lib/sap.com}ess~per.jar

/usr/sap/SGP/JC12/j2ee/cluster/server0/apps/sap.com/ess~per/src.zip

Loading model: {parent,references,local}

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at com.sap.tc.webdynpro.modelimpl.dynamicrfc.AiiModelClass.createNewBaseTypeDescriptor(AiiModelClass.java:422)

at com.sap.tc.webdynpro.modelimpl.dynamicrfc.AiiModelClass.descriptor(AiiModelClass.java:222)

at com.sap.xss.per.model.mac.Hrxss_Per_Init_Pernr_Output.<init>(Hrxss_Per_Init_Pernr_Output.java:51)

at com.sap.xss.per.model.mac.HRXSS_PER_MAC.hrxss_Per_Init_Pernr(HRXSS_PER_MAC.java:457)

at com.sap.xss.per.model.mac.Hrxss_Per_Init_Pernr_Input.doExecute(Hrxss_Per_Init_Pernr_Input.java:137)

at com.sap.tc.webdynpro.modelimpl.dynamicrfc.DynamicRFCModelClassExecutable.execute(DynamicRFCModelClassExecutable.java:92)

... 60 more

Caused by: java.lang.ClassNotFoundException: com.sap.xss.per.model.mac.Hrxss_Data_Sharing_Info

Found in negative cache

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Loader Info -

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ClassLoader name: [sap.com/ess~per]

Parent loader name: [Frame ClassLoader]

References:

common:service:http;service:servlet_jsp

service:ejb

common:service:iiop;service:naming;service:p4;service:ts

service:jmsconnector

library:jsse

library:servlet

common:library:IAIKSecurity;library:activation;library:mail;library:tc_secssl

library:ejb20

library:j2eeca

library:jms

library:opensql

common:library:com.sap.security.api.sda;library:com.sap.security.core.sda;library:security.class;library:webservices_lib;service:adminadapter;service:basicadmin;service:com.sap.security.core.ume.service;service:configuration;service:connector;service:dbpool;service:deploy;service:jmx;service:jmx_notification;service:keystore;service:security;service:userstore

interface:resourcecontext_api

interface:webservices

interface:cross

interface:ejbserialization

sap.com/pcui_gp~xssutils

sap.com/tc_wddispwda

sap.com/pcui_gp~xssfpm

sap.com/tc_wdcorecomp

service:webdynpro

service:sld

library:tc_ddicddicservices

library:com.sap.aii.proxy.framework

library:tc_graphicsigs

library:com.sap.mw.jco

library:com.sap.lcr.api.cimclient

library:sapxmltoolkit

library:com.sap.aii.util.rb

library:com.sap.util.monitor.jarm

library:tc_ddicddicruntime

library:com.sap.aii.util.xml

library:com.sap.aii.util.misc

library:tc~cmi

Resources:

/usr/sap/SGP/JC12/j2ee/cluster/server0/apps/sap.com/ess_{per/webdynpro/public/lib/sap.com}ess~per.jar

/usr/sap/SGP/JC12/j2ee/cluster/server0/apps/sap.com/ess~per/src.zip

Loading model: {parent,references,local}

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at com.sap.engine.frame.core.load.ReferencedLoader.loadClass(ReferencedLoader.java:360)

at com.sap.tc.webdynpro.modelimpl.dynamicrfc.AiiModelClass.createNewBaseTypeDescriptor(AiiModelClass.java:409)

... 65 more

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Please provide a solution.

Thanks

[stuart_campbell]

Please also see my note 1359937 - which is specifcally for customers implementing EHP4

[siddharthrajora]

You have to upgrade your portal and backend to EHP4.

http://wiki.sdn.sap.com/wiki/display/ERPHCM/HOWTOGETRIDOFSPSTACKMISMATCHISSUES