on 02-13-2012 6:46 PM
Dear Gurus,
Hope you can help in finding a solution:
to stop an automatic move up of a learner on waiting-list when another Learner Cancels Classroom Participation on ESS.
On our IMG: Training and Event Management -> Sap Learning Solution -> Training Management ->
-> Day-to-Day Activities -> Participation Cancellation -> Control Options
the config is set to value SEMIN u2013 ToPMD = u201CIu201D., which means "Interactive. User Selects."
In the BackEnd, the system behaves as expected, which is - Upon Participantu2019s cancellation by an Administrator, the Administrator gets an interactive choice of whom on Waitlist to move up to the Classroom Course.
However, when a Learner Cancels classroom course on ESS, a person from Waitlist is moved up automatically. This is not what we expect and this has changed after EP4 upgrade.
Prior to EP4 upgrade a Learneru2019s cancellation on ESS (approved by Learneru2019s manager) would result in Displaying on u201CDynamic Course Menuu201D or u201CDynamic Participation Menuu201D transaction:
- An Available spot plus unchanged number on Waitlist. Thus, the Administrator had a chance to move a participant of the highest priority.
Since the Administrator must consider various priorities upon making decision who should move up to the available spot, it is important for us not to fill it up automatically.
Is it a bug, or for ESS, may be there is a separate IMG control to keep behavior as it was prior to EP4 implementation?
I appreciate your help,
Thanks and regards,
Grace
Dear Siddarath,
I got reply form SAP OSS and I got access to the pIlot note 154775.
I believe the problems of automatic move a person from waitlist upon learner's Cnacelletion has been solved.
Thanks a million!
Grace
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Dear Siddarath,
I have tested scenario with the IMG as descirbed above ... and still ..
the Learner classroom Cancellation, then Manager's Approval of Cancellation
will result in auatomatic move-up of a person from WaitList.
Thus, the Administrator can not choose someone from the Waitlist.
It seem to me ... this is a SAP bug.
Thanks a lot for your help and great knowledge.
Kind regards,
Grace
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Dear Siddarath,
I am extremely grateful for your persistent help.
I have changed the parameter HRLSO-NMOVE = X (No Move-Up Possible).
However, the test results have not changed to my expectations - a person from Waitlst is moved up automatically
upon Learner cancellation in ESS.
I have just done in IMG: IMG config UPON COURSE Cancellation
IMG: Training and Event Management -> Sap Learning Solution -> Training Management ->
-> Recurring Activities -> Firmly Bookin/ Cancellation -> Guidelines
Changed to: HRLSO-NMOVE = X (No Move-Up Possible).
I still have:
IMG config UPON PARTICIPANT Cancellation
IMG: Training and Event Management -> Sap Learning Solution -> Training Management ->
-> Day-to-Day Activities -> Participation Cancellation -> Control Options
I can control here T77S0 parameters:
PPREL u2013 STORA = A040, ( Was cancelled by)
SEMIN-CCDEL = 0 , ( Default Value for Cancellations Fee)
SEMIN-TOPMD = I. (Interactive User Selects).
I will repeat my test after Log Out and Log In to SAP.
Kind regards,
Grace
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Dear Siddarath,
The whole purpose of my Question is to figure out how to:
PREVENT in learning portal (ESS) the automatic movement from waitlist.
Instead of Movement up, we want to show in Dynamic Course Menu u2018Available 1 placeu201D so that Administrator could decide WHO has a priority to be moved up. This worked in EP600 and it does not in EP604.
I have raised the OSS message.
I could not find Note number 1541775, as you have mentioned.
Thanks and Kind regards,
Grace
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then you need to the switches
sm30> t77s0>
HRLSO,,HRLSO,,X,,SAP Learning Solution On/Off
SEMIN,,LROOT,,,,General initial access to dynamic menus<<<<<
HRLSO,,NMOVE,,X,,Move-Up Guideline on Changing/Firmly Booking
The value X means that no move-up is possible. No candidates are
moved-up from the waitlist.
The value blank indicates that move-up is possible.
You cant see the note unless they assign you to that note.,
Feb 14, 2012.
Dear Siddarath,
In SE16 I can see T77S0- HRLSO = space.
Where can I add the parameter HRLSO NMOVE in table T77S0? I do not see it on my IMG.
I already have:
1. IMG config UPON COURSE Cancellation
IMG: Training and Event Management -> Sap Learning Solution -> Training Management ->
-> Recurring Activities -> Firmly Bookin/ Cancellation -> Control Options
SEMIN-FIXRV = 1 (Switch ON). (Conversion of Unplaced Candidates to Prebookings).
I think this works well.
2. IMG config UPON PARTICIPANT Cancellation
IMG: Training and Event Management -> Sap Learning Solution -> Training Management ->
-> Day-to-Day Activities -> Participation Cancellation -> Control Options
I can control here T77S0 parameters:
PPREL u2013 STORA = A040, ( Was cancelled by)
SEMIN-CCDEL = 0 , ( Default Value for Cancellations Fee)
SEMIN-TOPMD = I. (Interactive User Selects).
This one works well in the SAP Backend, but not on Portal ESS.
My issue is that, when Administrator Cancels a participant, there is now automatic move-up from waiting-list. The administrator can CHOOSE, whom to move up from waiting-list.
However, when a Learner Cancels participation HIMSELF on ESS portal, then any person is automatically moved up from waiting-list WITHOUT giving a chance to Administrator to choose who should me moved up. This worked OK in EP600, but does not in EP604.
Thanks again,
Grace
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you are right
The customsing SEMIN TOPMD EQ I is meanigful for course admin only.
For a learner it is not appropriate to get a pop up to move
other attendees fro mwaiting list when cancelling. Only admin has the
right to do this .So in learning portal the mvement from waitlist
will be either automatic or not possible. If it is '' admin has to
do it.
having said that, there is note available so that thsi works in frontend too, Please raise a OSS message, you cant see the note
as it is meant for pilot customer only
Note number 1541775
have you checked this switch ?
HRLSO NMOVE?
The switch HRLSO NMOVE is effective only if you change the event from
status planned to firmly booked.
The customizing settings in table T77S0 for SEMIN TOPMD controls how the
system handles the move-up procedure from the waiting list in the event
of cancellations. this is not applicable for the
event of rebooking.
So the waiting list comes up automatically only when an attendee is
cancelled and not when he is booked into a different event.
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