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Error While Configuring SBO mailer Configuration

Former Member
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Hi experts,

Good Morning

while doing SBO mailer Configuration i was not getting Configured and getting Error as Contact your Administrator

Accepted Solutions (0)

Answers (3)

Answers (3)

kothandaraman_nagarajan
Active Contributor
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Hi,

Tested and working for me with same setup.

Thanks & Regards,

Nagarajan


Former Member
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Dear Nagrajan,

Thanks For Your Help Test Connection is Succeed For me but they are saving in Out Box and are not hitting the inbox of the Customer

kothandaraman_nagarajan
Active Contributor
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Hi,

1. Above error message is removed by entering SMTP.GMAIL.COM

2. Make sure enough space in inbox to receive new email.

Thanks & Regards,

Nagarajan

Former Member
0 Kudos

Dear Nagrajan ,

the space in Inbox is not full it is clear but the mails are not coming

kothandaraman_nagarajan
Active Contributor
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Hi,

Tested in 8.82 PL04 version. It is not successful for Gmail.

Error message:

Looking for first schedule to be executed before/on 20140605 16:0
Handling schedule
StatusBar Success Message: This use of the software is subject to the End User License Agreement (EULA)
Starting Scheduled Report: Query
Executing XSLT transformation
No XSLT supplied, proceeding with default transformation
  adding: BusinessOneb1loggerPid11332_20140605160014.Pid11332 (152 bytes security) (deflated 74%)
SAP Business One Client return code:0
Sending email to
Unable to send report output(s) to recipient(s)
Possible reason: SMTP returned error. 530 5.7.0 Must issue a STARTTLS command first. it4sm19512763pbc.39 - gsmtp

An error occured while distributing results
An error occured while creating report by SAP B1 Client
Schedule processed

Found related SAP note for above issue.

1959496 - Cannot send e-mails using the SMTPS (SMTP over SSL/TLS)
protocol

Thanks & Regards,

Nagarajan

Former Member
0 Kudos

Hi Nagarajan,

You simply cannot connect the mailer to GMail as pointed, because of SSL/TLS (as pointed by the link you provided).

The only way I know to be successful, is to use the SMTP service from Windows to access GMail and to configure the mailer to call the Windows SMTP.

Regards,

Eric

Former Member
0 Kudos

Hi

Have you considered using SQL Server dbmail instead of SBO Mailer?

Mailer seems to be unstable and there are certain limitations to its use - like one mentioned in this topic.

Kind regards,

Radek

kothandaraman_nagarajan
Active Contributor
0 Kudos

Hi Eric,

Thanks for feedback. Can you explain or provide any documentation?

Thanks & Regards,

Nagarajan

Former Member
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Hi

User names with "@" were not allowed before 9.0 PL09. Check SAP Note 1951908.

Try using another user name to connect to your SMTP server and then tell us the result, please.

Regards

Former Member
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Dear San Xu

the following Error i am getting when i am Clicking on Test Connection

Former Member
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Umh, did you have an additional "l"?

smtp.gmail.com, not smtp.gmaill.com

kothandaraman_nagarajan
Active Contributor
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Former Member
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Dear Nagrajan ,

the issue i am facing when i click on Test Connection