error message: enter a valid currency when running Receivable aging report

[GACG]

Hi, we have a SAP BUSINESS ONE user that when he tries to run "Receivable aging report" he gets the error message: "Enter valid currency". This happens only with this user, all other users can run the report perfectly.

We have already checked this:

• The report gives the error with any date.

• The report gives the error only with one user; if I log in with a manager or any other user, it works.

• The user has a professional license.

• All associated accounts are marked as "All currencies," however, only transactions are done in EUR euro.

• All business partners are marked as "All currencies," however, only transactions are done in EUR euro.

• All marketing documents are assigned "Local Currency."

• The system reports were reset.

Thank you in advance.

Regards,

Guillermo Caviglia

[GACG]

Finally, the problem was that last time the user run the report he chose a currency that after another user deleted from the "Currencies" table in SAP. So, when the user tried to run the report he could not because the currency of the report was deleted.
The solution was to create the currency again in the "Currencies" table and after that he was able to run the report again.

[jitin_chawla]

Hi,

Looks to be happening with one user and related to user preferences.

You can log a support ticket to get the database investigated.

kr,

Jitin