Error F5787 & items have not been activated due to inconsistent withholding tax info

[SAPSupport]

Long Text of Error shows

Short Text

& items have not been activated due to inconsistent withholding tax info

Diagnosis

The open items display different withholding tax information from the relevant business partner master record. For example, the number of withholding tax types in the open item could differ from the number of withholding tax types in the master record.

System Response

Items are not activated.

Procedure

Change the withholding tax data for the open item in question.

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[SAPSupport · Accepted solution]

Follow the steps of kba  2681301 - To adjust the inconsistent withholding tax information in the invoice document