eInvoice details on Invoice form

[Arrikar_Group]

Hello Team,

The business requirement is to send invoice forms with eInvoice details like IRN number and QR code as soon as billing document is created through an email to a customer. 

Once the invoice document, billing output changes its status to complete instantly. If eInvoice is not triggered for it, eInvoice details are missing from billing form.

Can you please let me know how to achieve this where as soon as billing document is created, email will be triggered to customer with eInvoice details without any delay and manual intervention.

Regards,

[DequanXu]

Hello,

To achieve the requirement of sending invoice forms with eInvoice details (like IRN number and QR code) via email to the customer immediately after the billing document is created, and ensure that the document status is updated to complete automatically, you can try these steps:

1. **e-Invoicing Integration:**
- Ensure that your SAP S/4HANA Cloud system is integrated with the GST Invoice Registration Portal (IRP). This integration should automatically generate eInvoice details (such as IRN number and QR code) when a billing document is created.

2. **Configuration of eDocument Cockpit:**
- Utilize the eDocument Cockpit to manage and track the statuses of eDocuments. This cockpit will pull notification messages from tax authorities and update the process statuses of eDocuments.

3. **Automate Output Determination:**
- Configure your SAP system's Output Management feature to automatically trigger the email output when a billing document is created.
- To configure this, use the SAP S/4HANA Output Control or NACE transaction in older systems to set up an output type that will send the invoice form as an email attachment.

4. **Form Template Customization:**
- Use a predefined billing document form template (like `SDBIL_CI_STANDARD_IN`) and enhance it to include eInvoice details such as the IRN and QR code.
- If necessary, extend the form template with custom fields to ensure all eInvoice details are included.

5. **Automatic Email Trigger:**
- Modify the output condition records or set a default email output to ensure the email with the invoice and eInvoice details is sent immediately upon creation.
- Use the SAP Communication Management Framework to define and manage communication channels for email notifications to customers.

Best regards,

Dequan Xu

[Arrikar_Group]

Dear Dequan, Thanks for the response & sorry for the late reply. We are following the standard steps mentioned above. The challenge is with step 3 - Output Determination. The output gets created immediately after the billing creation. We want the output getting created only after the eDocument status (eInvoice and e-Way Bill) successfully updated. This will automatically ensure eInvoice & e-Way Bill printed in the Billing output. Hoping for the solution.