Download to Excel or Local drives not working

[mattnewell]

We are having a problem in both ESS and MSS where if the user tries to download any report to a local file the system just hangs. We are able to download the same report if we are in R/3. Any Ideas? Is there a setting in config or Portal content that controls this?

Thanks

[siddharthrajora]

Can you let us know your support package levels? Also you right click and then export it to Excel?

Something to do with packages and xcel levels as well.