Down Payment Processing (Advances from customers) for Service Orders and Service Contracts

[ISoma]

Hi Expert !

I want to process Down Payment Processing(advance from customers) on Service Orders and Service Contracts (S/4 HANA Public Cloud).
(I want to process Down Payment Processing for Service Contracts and Service Orders in the same way as SD Sales Orders.)

The process is as follows:
① After creating and releasing the Service Order, create the Down Payment Processing.
② After creating a Service Confirmation, record the accounts receivable (revenue) by Billing Document.

The questions are as follows:
1).Is there functionality to process Down Payment Processing from Service Contracts and Service Orders?
2).Are there plans to release features like 1) above in the future?

Soma

[StephEngelhardt]

hi Soma,

we are already looking into this topic, but there will be no short term solution available since some prerequisites of other components are not ready yet.

We also have an influence request regarding this topic https://influence.sap.com/sap/ino/#/idea/306048 (feel free to vote here as well)

Best regards

Stephanie

[ISoma · Accepted solution]

Hi, Stephanie ！

Thanks for sharing this information.
I understand that the Down Payment Processing will be added to Service Orders in 2025.

Thank you !!

Soma