Double Cancellation of Billing Document (SD Invoice). How to get rid of second one?

[former_member848108]

Hello dear experts,

We are facing a weird issue in the production system.

A billing document was reversed using tcode VF11 and the accounting document (of reversal) was created without any problems. But the user somehow managed to reverse the billing document again using tcode VF11 and created a second reversal. The second reversal can not be released to accounting because system generates error F5 361 (Document was already reversed). There is no exact Oss note for such a case. The posting period of the mistaken reversal is closed, we just want to get rid of it. (The reversal can't be reversed. Customer balance is ok, accounting is ok, we have just an extra and uncessary reversal) Does anyone have an idea? Thanks in advance for all answers.

Kind regards;

Ozcan.

[former_member848108]

Hello again dear experts,

I am sharing two screenshots for better understanding.

1-Document flow of one delivery item in historically order.

2-Billing documents in historically order.

0090683783 - Billing document (which is reversed in the 2.nd line)
0090684615 - 1.st reversal
0090684616 - 2.nd reversal referring to the same SFAKN
0090684622 - Final billing document

Error message F5 361 is not very informative in this case, suppressing the error message in debug mode could be a solution. Deleting billing document 0090684616 from all relevant tables (VBRK, VBRP, VBFA etc.) could be another soluiton. However, I am looking for a (more) standard solution.

Any suggestions?

Kind regards;

Ozcan.

[Lakshmipathi]

The error message F5361 would trigger only if the reversal has happened from FI side via FB08. Normally, with the standard configuration, system will not allow to reverse a billing document twice (TVFK-VBTYP = M) from SD side.

As already indicated, share the document flow from va02 of that related sale order for better clarity.

[Neeraj_Jain]

Hello ozcan.gurdal,

Please refer below SAP help link. Might it helps. Refer OSS notes mentioned in it.

https://wiki.scn.sap.com/wiki/plugins/servlet/mobile?contentId=281543796#content/view/281543796

Regards,

Neeraj Jain

[Svetlana73]

Hello Ozcan,

Where do you see that the billing document is reversed twice, in the document flow? There is no way to reverse the cancellation document. You will need to create a new billing document ( Create New Invoice). Enter these details in the text of the new document.