Don't want approval Process for Receivables

[SAPSupport]

Dear Experts,

We do not want to allow an approval process for under/over payment customers.
Please let us know how we can disable the approval setting.

Thanks

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[SAPSupport · Accepted solution]

Dear All,

Review the "Clearing Strategies" activity and check if the "Create Manual Clearing Task If Overpaid" and/or "Create Manual Clearing Task If Underpaid" is enabled.

In case the Create Manual Clearing Task If Overpaid or Create Manual Clearing Task If Underpaid is enabled, the system will create a manual task to be approved.

Refer to the below documentation for additional details, please:

Configuration: Clearing Strategies - https://help.sap.com/docs/SAP_BUSINESS_BYDESIGN/0635ec3491974ad988be05d6b1dcf734/2d06d91d722d1014b2a...

Also review the below KBA for further information:

KBA 2495072 - How to Set Up Approval Task for Under-/Overpayment https://me.sap.com/notes/2495072

Regards,
Anderson
SAP Support