DISPATCHER GRAY

[RAFA_BASIS]

Hi, Experts!

well i'm really not sure about what happen with dispatcher

servidoraapp:YYYadm 1003> sapcontrol -nr 00 -function GetProcessList
04.09.2024 17:08:49
GetProcessList
OK
name, description, dispstatus, textstatus, starttime, elapsedtime, pid
disp+work, Dispatcher, GRAY, Stopped, , , 4244
igswd_mt, IGS Watchdog, GREEN, Running, 2024 09 04 14:41:27, 2:27:22, 4245

servidoraapp:YYYadm 1004> sapcontrol -nr 01 -function GetProcessList
04.09.2024 17:08:56
GetProcessList
OK
name, description, dispstatus, textstatus, starttime, elapsedtime, pid
msg_server, MessageServer, GREEN, Running, 2024 09 04 14:41:22, 2:27:34, 3980
enq_server, Enqueue Server 2, GREEN, Running, 2024 09 04 14:41:22, 2:27:34, 3981

already check: the ports its ok! the hostname on the OS and DB its ok! the license its ok! the firewall desactivate! the ping resolved on the OS and DB. shutdown applicative SAP to level OS and stop DB, and restart the box, review the resources of memory it's ok, the notes in sap: 3390633,2667891,3392400 it's ok.  and used the command df it's ok. but the problem persist. attached the log  dev_disp and dev_w0.

HDB version info:
version: 2.00.076.00.1705400033
branch: fa/hana2sp07
machine config: linuxx86_64

please help me to resolved this problem

Txs in advanced.

[RAFA_BASIS]

HiC *** ERROR => Connect to database failed, rc=1, rcSQL=10 [dbhdbsql.cpp 630] C SQLCODE : 10 C SQLERRTEXT : authentication failed B ***LOG BY2=> sql error 10 performing CON [dbsh 1329]

[77_]

Hello, The attached logs indicated a problem when work process trying to connect to HANA DB. You can try from OS level command "R3trans -d" by sidadm user. Most likely it will finish in error and generate a trans.log to show details. You may want to check the DB status, whether it is up and running, or any error within DB specific logs. Not likely an OS problem.

[RAFA_BASIS]

Hi!

[RAFA_BASIS]

trans.log this is the messages : 4 ETW000 [ dbhdbsql.cpp,00000] *** ERROR => Connect to database failed, rc=1, rcSQL=2