Difference between Create Advance Return on Sales/Purchase Tax APP and PDF page numbering

[SAPSupport]

We have faced an issue on Create advance return on sales/purchase tax.

The number page is different between what we see on SAP and when we download it on PDF.

How is this possible?

Why on PDF we have more pages?

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[SAPSupport · Accepted solution]

The difference in the page numbers is expected and is not an error. The first page in the pdf has the details of the selection parameters and hence the additional page.

When the parameter 'Short Header Will Be Output' is selected, the page number printed in the pdf is consistent with what is expected by the authorities and a running number for page numbers is used for subsequent months.

[AriannaM · Accepted solution]

Hi all, the fact that there's a difference from the preview and the print version is at least misleading, because normally the printing reflects what is shown on the screen, so at least this is not easy to accept from the customers. Let's give that the customer is fine with this system behavior, if we accept the page numbering shows on the screen and we let the system to update the table in CHECK VAT TOTAL AND PAGE NUMBER ITALY APP, the following month the system starts from the wrong page. This is what we had in one of our's customer's system, both on video and in the official print. Which is not compliant with the italian fiscal rules. Has anybody else had this problem? how did you manage it? we used ADVANCE RETURN TAX ON SALES APP. Many thanks for your support