on 04-13-2011 2:23 AM
HI MM Gurus,
We are doing return delivery for our PO purchase.
We already raise the Credit Memo for this invoice with 96 qty, but still when we are doing the Return Delivery in MIGO, system gave us an error message of Deficit of PU IR qty.
In our PO history shows like this,
GR
WE 101 5000223877 2 27.07.2010 144
IR
NB-L 5105641307 2 31.03.2011 96-
RE-L 5105634553 2 31.08.2010 144
Hence we still got error.
I tried to simulate the same scenario in our testing environment hence i cannot get error, and i can return delivery successfully.
Below is my simulation data,
GR
WE 101 5000270447 1 31.03.2011 144
IR
RE-L 5105640176 1 31.03.2011 96-
RE-L 5105640175 1 31.03.2011 144
The only difference that i notice in my PRd and Testing Data is that, my credit memo in testing has transaction event of RE-L, while in my PRD it is NB-L. Plus when i checked the accounting document in PRD< it did not generate GR/IR document with 96 qty wherein in my Testing it has.
Any idea? why such we encounter error in PRD?
Hoping for your positive feedback.
Thank you.
Hi,
If IR already done then you need to do the return PO. Create a PO or add a new line item in the same PO and tick the return delivery indicator. at the time of GRN against PO sysrem will automatically pick the mvt. type 161 and you can return the material.
Regards,
Manish Jain
Edited by: Manish S Jain on Apr 13, 2011 10:33 AM
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Hi All,
I already get the root cause, it is because they issue a subsequent credit memo and not credit memo. Hence they can return delivery.
My question now is, how to return the delivery in this process?
Cancellation of subsequent credit memo is hopefully not an option, any other way to return goods?
Hoping for your positive feedback.
Thank you.
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