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Default Work Order Type change in 'Create Maintenance Request apps'

Riyaj
Explorer
0 Kudos
978

Hi Experts,

While I am exploring one of our client requirement to create custom Work Order type which is copy of YA01, Could you please suggest below ?

Is it possible to change default work order type of YA01 while creating Emergency work order from ‘Create Maintenance request apps’ to Custom Work order type ( exact copy of YA01 with initial 2 letters are different ?)

Scenario : When we select ‘Notification Processing Context’ to ‘Emergency Work’ in Create Maintenance Notification – upon Submit, System to create Notification of Y1 type and Work Order of XX01 instead YA01 ?

Thanks,

R

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Riyaj
Explorer

Hi All,

I found below setting through which I can address my requirement. With below SPRO change , Now I can create Custom Work Order type via Maintenance request app.

 

Riyaj_0-1729556806027.png

 

Riyaj_1-1729556806028.png

 

 

Riyaj_2-1729556806040.png

Hope this post will help, thanks.

R