default reason code for partial payment - lockbox

[Former Member]

Hi All,

We have a requirement that whenever a partial payment is made through lockbox towards an invoice, a default reason code should get assigned to it. So, basically we want a fixed reason code for all partial payments. Can this requirement be met by standard SAP configuration?

Please suggest!!

Regards

Ravish

[Muhammad-Humayun-FICO]

The reason codes only work in conjunction with residual items in SAP Lockbox. Even if you use a reason code with a partial payment, the system will make it a residual item. By default, SAP uses residual functionality, but you can change this in lockbox configuration T code: OBAY by putting a check on partial payment field as shown below but it will work only as a partial payment, not with reason codes