default reason code for partial payment - lockbox

[Former Member]

Hi All,

We have a requirement that whenever a partial payment is made through lockbox towards an invoice, a default reason code should get assigned to it. So, basically we want a fixed reason code for all partial payments. Can this requirement be met by standard SAP configuration?

Please suggest!!

Regards

Ravish

[Former Member]

Hi Ravish,

As per my understanding, It is possible if you get reason code in the lock-box file as well (Record 4). Then these might be linked to SAP reason code.

Please check the thread http://scn.sap.com/thread/1636289. It should be helpful as per your requirement.

Regards,

Gaurav

[Former Member]

Hi Gaurav,

Thanks for the reply. I have already done research and had gone throught the discussion link that you posted. I understand that it can be done if we have the reason code in Record type 4. In my case the reason code wont be mentioned in the lockbox file but still I would want a default reason code to be displayed in the system everytime the payment is made partialy.

Regards

Ravish

[Former Member]

Hi Ravish,

I don't think that it's possible using standard SAP configuration. It can be done using technical changes though.

Regards,

Gaurav

[Muhammad-Humayun-FICO]

The reason codes only work in conjunction with residual items in SAP Lockbox. Even if you use a reason code with a partial payment, the system will make it a residual item. By default, SAP uses residual functionality, but you can change this in lockbox configuration T code: OBAY by putting a check on partial payment field as shown below but it will work only as a partial payment, not with reason codes