Customers Not Allowed Backorders

[former_member667008]

Hello,

I have a customer that does not want any backorders. Would this just be a matter of deleting the line off of the sales order or is there perhaps something in the customer master that could cancel these lines on the orders?

[davide_delmonte · Accepted solution]

Hi Sarah, I had similar requirement in my projects, and we set the "Max. partial deliveries" to 1 in customer master (sales area data - shipping tab), to indicate that the customer doesn't accept backorders.

Then we create a scheduled report that checks open orders with partial delivery and automatically updates the items with a rejection reason.

Hope this helps