on 2023 Jun 27 9:45 AM
HI,
In the customer returns process, when you choose Refund type 'Replacement material' and Refund control 'Create Replacement order', the follow-on action is that the system creates an Replacement Delivery Order (SD2).
However, the price is not copied, but redetermined again due to copying control Pricing type B - Carry out new pricing.
This cannot be changed in the config.
This is a bit a an inconvenience since the PPR0 is mandatory on the Returns Order, but if price is maintained or changed manually, this is not transferred to the Replacement Delivery Order.
Do you have any workarounds for this? Or do you have any plans to change the standard configuration to Pricing type D in the copying control of these doc.types?
Kind regards,
Jon Blomster
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