Customer Return Reason Mandatory

[former_member667008]

Hello Friends,

Can someone please tell me know to make the customer return in a credit memo mandatory? Any help would be greatly appreciated.

Thank You!

Sarah

[VeselinaPeykova · Accepted solution]

I hope that you meant credit memo request, not credit memo which is the billing document.

Just copy the currently used incompletion procedure to a new one (because you do not wish to affect other processes), add VBAK-AUGRU to the new procedure, then assign this incompletion procedure to your document type.

If you do not know much about the incompletion procedure in SD - this document is a good starting point: Incompletion Log in SD.

[former_member667008 · Accepted solution]

This is perfect. Thank you so much!