Customer Return Invoice Request with status With Conflict

[SAPSupport]

The Customer Return Invoice Request with status With Conflict

1. Go to Customer Invoicing - Invoice Requests 
2. Select Customer Return Invoice Request
3. The document is with status With Conflict  
4. Click on Check button 

Conflict in item 10; cancellation requested but invoice already exists

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[SAPSupport · Accepted solution]

Dear Customer, 

This issue usually happens when the relevant Credit Memo is Released, but the corresponding Customer Return and Inbound Delivery are with Cancelled status. 

Since all the documents are already cancelled the Credit memo should also be cancelled. Due to this system is showing the status of invoice request as With Conflict  and error details "Conflict in item 10; cancellation requested but invoice already exists". 

Regards,

Arjun