Customer Invoice Volume Reports shows 0 quantity for Follow-Up Invoices/Credit Memos.

[SAPSupport]

In the "Invoiced volume" report, we have a problem with the quantities invoiced 

For credit memos, the quantities are not displayed. 

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[SAPSupport · Accepted solution]

Dear Customer, 

• Follow up invoices are tracked within reporting with 0 value.
• This is intended to keep the total quantity of the complete sales process correct.
• Credit memos created from Customer Returns and manual Invoices/Credit Memos show the actual quantity. 

Please Note: For invoices the quantity will be displayed in the field "Invoice Quantity" and for Credit Memos the quantity will be displayed in the field "Credit Memo Quantity".

• This is the intended system behavior.
• The purpose is to allow for overall sales tracking with correct quantity values. Therefore the original invoice and follow up invoice do not exceed the delivered quantity.

Thanks & Regards,

Arjun T H

SAP Product Support