Custom field visible in Order Confirmation PDF (In-Preparation) but blank in Completed status – S/4H

[Ragunath_Selvam74]

Hello Experts,

I am facing an issue with Order Confirmation output in SAP S/4HANA Cloud (Public Edition).

Scenario:
Created a custom field using the Custom Fields and Logic app

Extended the custom field to Sales Order Document Item

Enabled the field for:

Forms

Analytics

Created a custom Adobe Form template

Used the same data source as standard:
FDP_V1_ORDER_CONFIRM_SRV

Updated the Adobe form and uploaded it into the custom form template

Assigned the form template in:

Output Parameter Determination

General Settings (IMG)

Issue:
When creating a Sales Order, the custom field value is correctly displayed in the Order Confirmation PDF while the output item is in “In-Preparation” status

Once the output item is Completed, the custom field value is missing (blank) in the PDF

Question:
Is it possible to display custom fields in the Completed Order Confirmation PDF in S/4HANA Cloud?

If not, is there any SAP-supported workaround or official documentation confirming this limitation?

Any guidance or SAP references would be appreciated.

Thanks in advance.

[dawid90]

Dear @Ragunath_Selvam74,

Yes it’s possible but only if your custom field is available in the CDS-based data retrieval that SAP uses when the output item is Completed. What you’re seeing is a standard design difference in Pubic Cloud output control for sales documents:

• In Preparation the PDF preview is rendered from transient (runtime) data of the sales order currently opened in the Sales Order apps
• Completed the PDF is rendered by reading the data again from the database via a CDS view behind the form’s data source (FDP service). If the field isn’t available there it comes out blank

SAP Notes below:

https://userapps.support.sap.com/sap/support/knowledge/en/3632762

https://userapps.support.sap.com/sap/support/knowledge/en/3440654

What to do:

1. Verify you did NOT accidentally mismatch the extended data source vs. the form data source

Practical check:

• Open the standard Order Confirmation form template you copied from and confirm its exact data source
• Ensure your custom template uses that same data source not a different/renamed one

2. Ensure the field is available in the CDS-based rendering path

In practice that means the field must be part of the form data provider (FDP) data source / its underlying CDS view used at completion time. If your field only exists in the opened document runtime structures, it can show in In Preparation but disappear in Completed

3. SAP supported workaround if the needed data source can’t be extended

SAP supported workaround like in SAP Note above is:

• Create a common custom field
• Use custom logic to fill it
• Add that common field to the form template

This is SAP recommended path when the exact required data source isn’t extensible for your original field

Summary:

SAP documents your exact symptom in SAP Note 3632762 (link above)

Best Regards,

Dawid