Cross Company Sales Return Process

[Vivek_Savant]

Hi Everyone,

We have a business requirement for the cross-company Sales Return Process as outlined below:

SAP provides a suspend valuation facility, but it is not applicable for cross-company sales returns. However, our business requires that stock should not be valuated immediately after posting goods receipt. Instead, material valuation should occur only after quality inspection.

We understand that this is not possible as per the standard process.

Any solutions or suggestions would be greatly appreciated.

Thank You 

@Fancy_Zou , @Nina_Kou  , @SAPSupport 

[BinLi]

Hi Vivek
You observation is correct. if you are running classical cross company returns (scope item 2F4), by default as system by design, the product received would be valuated - as in such cross company return scenario, by receiving the product in a different company, this indicates the ownership of product changes from customer to your company. therefore, returned product would be valuated. This is the by design.

At this moment, there is no direct work-around if you want to use the simple classical cross company returns. The potential way (for your reference) is that you receive the returned product firstly in the plant of sales company code (not valuated) with BKP, and they use follow up activity such as 0005 shipping to supplier (this treat your delivery company as a supplier). for your delivery company, then run the regular BKP customer returns process again, then you can valuate the product after material inspection. - This work-around might look complex than 2F4.

Best Regards,

Bin

[Rajprit · Accepted solution]

Hello Vivek, 

Please refer to the following quoted answer by Expert @BinLi , since the answer posted by @BinLi is added as a comment and not an answer, I am posting the content as an answer for your reference :

"You observation is correct. if you are running classical cross company returns (scope item 2F4), by default as system by design, the product received would be valuated - as in such cross company return scenario, by receiving the product in a different company, this indicates the ownership of product changes from customer to your company. therefore, returned product would be valuated. This is the by design.

At this moment, there is no direct work-around if you want to use the simple classical cross company returns. The potential way (for your reference) is that you receive the returned product firstly in the plant of sales company code (not valuated) with BKP, and they use follow up activity such as 0005 shipping to supplier (this treat your delivery company as a supplier). for your delivery company, then run the regular BKP customer returns process again, then you can valuate the product after material inspection. - This work-around might look complex than 2F4."

Best Regards

[Vivek_Savant · Accepted solution]

Hello @Rajprit

I would definitely explore this solution

Best Regards

Vivek Savant

[Carlos_H_Rodriguez]

Hi Vivek,

can you please indicate what scope item you are using for the processing of the intercompany return?.. If you are using Intercompany Process for Customer Returns (2F4), this best practice does include a step for quality inspection at either the intercompany site or at the customer site. Either one of these options could help in your case.

However, SF4 requires separate activation and additional manual setup steps.

Please elaborate. Thanks,

-Carlos

[Vivek_Savant]

Hello Carlos, 

Thank You for your prompt response. 

For the intercompany return process, we are using the Intercompany Return Process for customer returns (2F4). Our business requirement is that whenever we do Post Goods Receipt for returns, material valuation should not happen immediately. It should only happen after quality inspection.

In the Customer Return Process (BKP), we have a suspend valuation option where we can control the material valuation.

So, my question is how we can achieve this requirement in the case of the Intercompany Return Process for customer returns (2F4).

Best Regards 

Vivek Savant