Credit note on customer invoice

[former_member139256]

Hello.

If I want to make a credit note to a customer invoice.

How is the proccess? Do I have to recognize the amount to subtract on the invoice or the amount that remains?

I do not understand the process very well, thank you very much for your support.

[former_member139256]

For example, if i have a Customer invoice which value is 1004600€ and i want to adjust the value by reducing it 63000€. Do i have to create the credit note with a value of 1004600€-63000€=941600€ or with a value of 63000€?

The adjustement only affects the ammount, units of the products are not affected.

Thank you very much.

[MarineOgier]

Hi Victor,

The credit memo will reduce the overall value. If you invoiced €100 and you credit €40, the remaining balance to pay for the customer is €60.

Kind regards,

Marine