Credit Memo

[Former Member]

<b>When you create a credit memo request with referance to any document all the items in that document gets captured here.But my client requirement is that as they have more than 100 items in an order only 1 item should appear in the credit memo and also the value should be for all the 100 items? How can we do it?</b>

[Former Member]

Credot Memo Request when created with reference to a document, it will certainly copy all the Items. Each Item as in Invoice is separate line item, it will reflect separately in Invoice.

However, If the client can calculate the amount for which a Credit Memo is to be given outside the SAP System, in that case the client can have a Generic Material & create a credit Memo request without referencing it to a document.

Alternative, you will require to have an enhancement which captured the required value & force the same into a single line for Generic / Dummy Material & remove overlook all the line items in Credit Memo Request, which might be a complicated development.

Hope the above information is helpful to you.

Regards,

Rajesh Banka