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Credit Limit Error When Creating Sales Order for Extended Sales Org

ABC31
Newcomer
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Hi Experts,

I have a scenario related to SAP Credit Management and would appreciate your guidance.

I have a customer initially created under Sales Organization 2000 with Credit Segment 2000. I assigned a credit limit of 1000, and everything works fine — for example:

  • If I create a sales order of 900, it's saved successfully.

  • If I try to create an order of 1100, the system blocks it due to exceeding the credit limit, which is expected and working as intended.

Now, I extended the same customer to another Sales Organization 4000, and assigned Credit Segment 4000 with a credit limit of 5000.

However, when I try to create a sales order of 1600 in Sales Org 4000, the system throws an error saying that the credit limit is exceeded — even though the credit limit under Credit Segment 4000 is set to 5000.

Can anyone help me understand why this is happening? Am I missing some configuration or master data dependency that is causing the system to still consider the old credit segment or combine limits?

Thanks in advance for your help!

Faraz Ali.

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