Create Individual Payment Order For Each Document vs Grouping Docs into a Single Payment Order

[Raul_Rivera]

We are prototyping the use of Payment Order to process credit card payment refunds.

Example: Contract Acct 5555 has two card payment documents (document numbers 111 and 222) that needs to be refunded.

The current behavior is that a single payment order is created when the payment program FPY1 is run. The payment order contains two items for docs 111 and 222.

Question: is it possible (and how) to create an individual payment order for each line item (or document) instead of bundling the documents into a single payment order.

For our business scenario, if the refund for payment doc 111 is approved but the refund for payment doc 222 is declined, two separate payment orders will allow the inclusion of the payment order for doc 111 into the payment order lot which in turn posts the refund, while the payment order for the declined refund (doc 222) can be reversed. 

On the other hand, the default single payment order for the two documents will need to go to clarification in order to process the refunds that have different results.

IS-PS-CA 617 (PS - Public Sector)
FI-CA 617
FI-CAX 617

Thank you for checking,

Raul

[SalmanClay]

Hi Raul_Rivera, have you checked what settings you have under SPRO > Business Transactions -> Payments -> Incoming/Outgoing Payment Creation -> Extended Grouping?